Know when someone covers your code
Scammers paste their own codes over genuine ones on meters, tables and posters. Your code doesn't break; it just stops being scanned. That silence is what Kizmo watches for.
Start freeHow it decides
- Learn the rhythm. For each code, Kizmo takes the typical scans for the same weekday over the past four weeks.
- Measure the surprise. It asks how likely today's count would be if nothing had changed, using a Poisson model of daily scans.
- Alert only when it matters. Zero scans with less than a 1% chance, or a collapse below a quarter of normal with less than 0.1%, raises an alert. Normal traffic closes it automatically.
Alerts that tell you where to look
Every code has a placement name. Alerts arrive by email and in your dashboard, naming the table, meter or poster. Customers can also report a code from its verify page, and you hear about it immediately.
“Table menu” at Table 7 stopped getting scans
It usually gets about 34 scans on a Saturday and got 0 in the last 24 hours. A sticker placed over a code is the most common cause.
Questions
How quickly will I find out?
Kizmo checks every monitored code daily and compares the last 24 hours with that code's usual scans for the same weekday. You hear about a silenced code within a day.
Will I get alerts when we're closed?
No, as long as you keep regular hours. Kizmo compares each day with the same weekday in previous weeks, so a café that closes on Mondays is expected to be quiet on Mondays.
What about codes that are rarely scanned?
Codes that average fewer than about four scans a day don't have enough signal for silence detection. Customer reports still reach you instantly.
Does an alert always mean fraud?
No. A code can go quiet because it fell off, was damaged, blocked by furniture or the venue changed. Every alert means: go and look.