Contact

Real people read every message. We reply within 3 business days, usually sooner.

Last updated 27 September 2026

Support

Questions about your account, codes, alerts or billing: support@kizmo.io. Please write from the email address on your account, and include the code (for example K7Q-2MX) if your question is about a specific one.

Plans and billing

Change or cancel your plan any time from Billing in the dashboard. Invoices, card changes and receipts are in the billing portal linked from the same page. For refunds, see the terms or email support.

Custom plans

Parking estates, chains, councils and agencies: sales@kizmo.io.

Report a suspicious code

If a QR code looks tampered with, open its verify page (kizmo.io/verify/CODE) and choose Report this code, or use the QR safety checker.

Security and privacy

Security vulnerabilities: security@kizmo.io. Data access, export or deletion requests: privacy@kizmo.io.